It is free to access API and technical documentation for Decibel. Just create an account to access it.
The Decibel community is freely accessible to developers. Create an account to access the conversations and Q&A forum.
With many CMSs, developers are required to attend residential training courses over several days, but Decibel makes it convenient and immediate. Create an account to access free video tutorials that explain how to make the most of Decibel technology.
Our support service gives you access to the Decibel developers at the very core of our team. Expect a fast response to your enquiries and if you're paying for phone support, you'll speak to friendly and knowledgeable people.
Decibel Developer Support is aimed at developers of any level that require help or assistance with using or implementing Decibel. Non-developer clients should arrange support of their Decibel applications directly with a developer.
Fast friendly support is a key objective of the Decibel team. Any client paying for support should expect an immediate response to their enquiry, and any required fixes rolled out within hours or days, or as soon as is practically possible. Decibel is mature technology used by hundreds of clients over many years. It is a robust system and in practice rarely needs fixes to its core technology.
If you pay for support you get access to the Decibel ticketing system for issue-tracking there is record of when the enquiry was logged and real time tracking of progress. This includes the discussion that occurs between Decibel and the developer.
Decibel Developer Support provides direct access to the Decibel development team for assistance to use or implement Decibel or to suggest new features.